Shipping is free WORLDWIDE on most items. On some items, we have Free Shipping.
WHY IS MY ORDER BEING SHIPPED IN DIFFERENT PACKAGES?
If you have a multi-item order, each item may be shipped from a different international warehouse, depending on which one has them available the fastest. Alternatively, if an item is popular and on a bit of a back order, we might ship your items at different times, in different packages, to prevent holding up your order and to get it to you as fast as possible!
Unless there are exceptional circumstances, we make every effort to fulfill your order within 10-20 business days from the date of your order. Business day mean Monday to Friday, except holidays.
Please note we do not ship on Sundays.
Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.
WHEN WILL I RECEIVE MY ORDER?
Orders are shipped out directly from any of our many domestic & international warehouses and they will do everything they can to get you your order as fast as they can! Due to the popularity of our offers, please allow an estimated 1-5 weeks for your order to arrive in the USA (varies from product to product). Other countries can take an estimated 3-6 weeks (varies from product to product) due to distance travelling and customs. Please note, that due to the extreme popularity of our offers, these are only estimates.
WHAT HAPPENS IF MY ORDER GETS STUCK OR LOST IN THE MAIL?
All of our orders are sent with insured shipping and handling. If an order gets stuck at customs, sent back or even lost during the delivery process, we apologize! The postal service is out of our control. However, in cases like this, because the packages are insured, we will send you a new package with quicker shipping and full tracking, if possible. Please see our refund and return policy for when these might be applicable to shipping situations.
WILL I BE CHARGED FOR CUSTOMS AND TAXES?
No, you will not be charged anything extra than what you’ve already paid.Our products are inclusive of all costs
COVID-19 Delivery Update
This is a difficult time for everyone and we're working hard to adapt to this new reality.We are continuing to fulfill as many orders as we can at our facilities. Our US fulfillment facility are operating as normal while following country's public health guidelines. Our branches in South Asian and European warehouses are facing some delays in fulfillment and delivery.
We have clearly stated on all product pages if Express shipping is available or not. Products dispatched from our US warehouses are NOT impacted by COVID-19 Pandemic.
We believe in being completely transparent with our customers, this is why we want to inform you that your order might be delayed. Borders around the world are closed, most countries have shut down their public lives.
Our fulfillment times will be longer than usual, and may continue to increase until things get back to normal. The entire industry is grappling with challenges and we're seeing delays in our supply chain, including distributors and shipping carriers.
Please be informed that all packages are tracked and fully insured. Our average delivery time from overseas warehouses during the global pandemic in 4-6 weeks. In case your order does not reach the destination country within 60 business days of dispatch, we will issue Full Refund.
Please do not hesitate to reach us out via Contact US form.